Withdraw from contract
If you are a consumer, you can withdraw from a booking or a gift voucher purchase made online, by email or by phone within 14 days of the day it was made. Fill in the form and press “Confirm withdrawal”.
What happens next
- You immediately receive an email confirming receipt of your withdrawal, with its content and the date and time we received it.
- A booking is cancelled at no cost. If you have already paid, for example for a gift voucher, we refund the full amount within 14 days, using the same payment method.
- A session that has already taken place can no longer be withdrawn from.
You can also withdraw by email to info@jasnaskiljan.com or by post, using the model form in our Terms and Conditions.